kewakl (Customer) asked a question.

Cannot attach images OR zip archive of images

I cannot attach images or a zip archive of images in response to another member's issue.

I cannot attach images or a zip archive of images HERE either.

 

When I try to attach a zip archive of images, The 'Answer' button goes disabled.

When I try to insert an image, I get an interminable "Uploading..." overlay.

 

All image sizes are under 1.25 MB. The zip file is 3.2 MB

 

original thread

https://community.automationdirect.com/s/question/0D5PE000008CzWf0AK/ea7t8c-plc001-plc-communication-timeout-error

 


  • ADC Community_02 (Automationdirect.com)

    Which web browser are you using? I am using Google Chrome. Once on a specific thread try refreshing your screen and then try attaching or inserting to see if that fixes the issue. I am able to insert pictures and attach file (3.83 MB) without issue.

    image.pngimage.png

    Expand Post
  • kewakl (Customer)

    Firefox 122.0.1

     

    I have tried refreshing for this reply.

    I have tried new tab and new browser window.

    No luck.

    I have not yet tried terminating/restarting browser or rebooting. Too much work-in-progress for that :)

    Thanks for testing on your end.

  • kewakl (Customer)

    Terminated/restarted ff 123, no change.I can upload the files in Edge.

    I uploaded three files in edge WHILE ff was attempting to upload 1 file (to the 'owned by me' section) -- all the same size.

     

     

  • kewakl (Customer)

    I was able to respond to the other post. Thank you.