adccommunitymod (AutomationDirect) asked a question.

C-more micro PTC-017 error

Created Date: December 11,2007

Created By: banderso12

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I am a beginner with the C-more micro software. I encounter the PTC-017 error when trying to transfer the demo project to the display. Is there a list of errors somewhere in the software documentation? Is there a tutorial for beginners?


  • adccommunitymod (AutomationDirect)

    Created Date: December 12,2007

    Created by: banderso12

    I tried a different computer, one with a fresh copy of WinXP Pro. The error did not recur on the new system.

  • adccommunitymod (AutomationDirect)

    Created Date: December 18,2007

    Created by: HMI Eng

    This error is not in the error list in the Help files. But it is in the screen capture.

    If you open Help, search for "PTC Errors " (with the quotes) the only topic you get shows a screen capture of the PTC-017 Error. Basically you are:

    1) not connected to the panel

    2) Selected the wrong com port

    3) did not select F!-F5 on the panel to put it in the setup screen.

    Most likely you had the wrong com port selected.

    1) Go to the Device Manager on you PC (there is a button in the project transfer screen that will open the device manager).

    2) Select Ports (COM & LPT)

    3) Find which COM Port that says: "Koyo USB-Serial Com Port "

    This is the COM PORT you select in the C-more Micro Software when transfering.

    Expand Post
  • adccommunitymod (AutomationDirect)

    Created Date: December 11,2007

    Created by: banderso12

    I am a beginner with the C-more micro software. I encounter the PTC-017 error when trying to transfer the demo project to the display.

    Is there a list of errors somewhere in the software documentation? Is there a tutorial for beginners?