AlThePal (Customer) asked a question.
Simulator hangs when using a User Defined Instruction
I'm writing a program for a P1-550 which includes a User Defined Instruction. When I try to load the program into the simulator for testing, the simulator hangs at around 46%. I have to use Task Manager to kill Productivity Suite before restarting.
Is this a known issue? I'm using Productivity Suite 4.6.1.
On my end, I'm able to successfully download a project containing a UDI instruction to the simulator without any errors.
Could you please PM me your project file so I can try to reproduce the issue on my side?
Thank you!
@AlThePal (Customer) Thank you for taking the time to share your project with us — we really appreciate your patience while we worked through this.
We've been able to reproduce the issue on our end and have escalated it to our software development team for review. We'll keep you updated as things progress, but please don't hesitate to reach out if you have any questions in the meantime.
Upon reviewing your project, we identified an issue where certain tags were incorrectly structured, which was preventing it from functioning as expected. We have investigated the root cause and, while the exact circumstances that led to this state are unclear, we want to assure you that a fix has been incorporated into the next major software release to prevent this from occurring in the future.