ericn (Customer) asked a question.

StrideLinx Device 'Location' Currently Not Editable

Not sure if this is a temporary outage of some kind, but when I click on EDIT for the device location in Fleet Manager. The screen dims as usual, but no popup to enter the location. I tried other sites we have, and other browsers with the same results. Edit Name and edit description work fine.

 

Just mentioning it in case there was a recent update that somehow broke this.

 

It will probably work again as soon as I hit SEND on this message, lol


  • ADC_PE_Comms (AutomationDirect)

    The functionality of the edit location button has been restored.

    It might be required to reload the page hitting ctrl+F5 to tell the web-browser to refresh it's internal cache (my up-to-date google chrome kept using the cached version). Once the page is reloaded the edit button is working again.

     

    Selected as Best
  • ADC_PLC_ENG (AutomationDirect)

    We see the same results when testing. We have reported to the manufacturer.

    Thanks!

    • ericn (Customer)

      It is a very recent issue, as I added two new devices this past Tuesday and it worked fine at that time.

  • ADC_PE_Comms (AutomationDirect)

    The functionality of the edit location button has been restored.

    It might be required to reload the page hitting ctrl+F5 to tell the web-browser to refresh it's internal cache (my up-to-date google chrome kept using the cached version). Once the page is reloaded the edit button is working again.

     

    Selected as Best
    • ericn (Customer)

      All good now. Thanks!