EthernetJP (Customer) asked a question.
Productivity Suite 4.5.0.34 Freezes When Interacting With Data View
Installed this version today to take advantage of the new User Defined Instruction feature. When I attempt to expand a UDT member or array in the Data View, the entire Productivity Suite freezes and must be closed by ending the task in Task Manager. This has happened 3 times so far, always immediately after trying to expand a Data View entry.
So far we have not been able to reproduce the issue you are seeing. Can you PM a copy of your project so we can try and duplicate? Thanks!
Thanks for the response! Just sent the project.
I have not experienced this. Can you some PC specs, CPU/speed, GPU, RAM size.
Not to hijack this thread, the weird GUI interactions that I have experienced :
when typing an instruction mnemonic into a rung, the software fails to recognize the mnemonic's second character.
It is like the GUI is spending a lot of time determining what (*) I mean to type while ignoring WHAT I TYPE!
(*) to populate the matching instruction dropdown list
Added .mkv (matroska) file in .zip file to show the described behavior.
Mnemonic second char missing
I have experienced a very similar issue in versions before 4.5 as well. Earlier this year, I had some highly repetitive code that looked at several hundred modbus registers and alarmed if they were outside a certain range. I decided to write a python script using pyautogui to enter the ladder instructions. What I kept running into was that the first character I typed would occasionally be "seen" by the IDE as having been pressed twice, so I ended up doing something like this for every instruction:
*type first character of mnemonic
*backspace
*backspace again!
*type the entire mnemonic
PC specs:
Dell Precision 7780
Processor: 13th Gen Intel(R) Core(TM) i7-13850HX (2.10 GHz)
RAM: 32.0 GB
GPU: NVIDIA RTX 3500 Ada Generation Laptop GPU
@EthernetJP (Customer) We are unable to reproduce the issue with your provided project. Please PM me the two below items.
1.) Create a system report. Help -> Create a system report. This has additional files and logs that could provide help to our developers.
2.) Provide a short video of the issue.
Yesterday I was able to reproduce this issue very consistently. Ended up being 4 times in total.
Today, I can't make it happen.
The day before I installed Productivity Suite 4.5.0.34, I installed Java SE Development Kit 25.0.1.
I uninstalled that this morning and am now unable to reproduce this issue.
Maybe just a coincidence...
If it rears its head again and is reproducible, I'll screen record and send that along with a system report.
Appreciate the update — glad to hear the software’s working now!