
JC8287 (Customer) asked a question.
Do-more designer 2.9.4 opens as if it is a new install every time.
When I open DMD, the application thinks it is a new install every time, at least that is what it seems like. the issues I see when I open the app are as follows:
- when I open the app, the daily tip dialog box pops up even after unchecking the show tips at startup box.
- previously opened programs do not show up in the projects window.
- when I go into edit mode the project freezes due to the "New instruction toolbox!" modal dialog box opening off screen. this issue goes away when I hit enter or esc, but it reappears every time I open the app.
PC is a new Dell laptop running windows 11.
-not specifically to poster...
Could this be a virtualstore issue? maybe DMD is writing to a virtualstore folder and reading from its 'data' folder
Could this be a permissions issue? maybe windows dos not allow this DMD install to write to its 'data' folders
I would expect some error/event messages if this were the case
understand that I do NOT have any evidence to support these questions, but I have had virtualstore issues with some automation software in the past
That sounds right. Good catch!
Try rebooting. If that doesn't help, try uninstalling then reinstalling 2.9.4. There's definitely a permissions issue writing to the INI file (where these "startup" settings are massaged as you use the software, like Tip of the Day). Windows places the working INI file in a user specific "virtual store" that the O/S controls. The actual (hidden) folder is
C:\Users\<your user name>\AppData\Local\VirtualStore\Windows
or more precisely
%LOCALAPPDATA%\VirtualStore\Windows
Where is your specific user folder? Has any of its access rights been modified (i.e. your organization's I.T. dept tweaked the file/folder access)