• matias (Customer)

    this is a CLICK C0-11DD1E-D the documentation I found shows D2-BAT-1 which says it's a CR2354 but it's like the battery is too thick for the battery door to close properly. The CLICK PLUS uses D0-MC-BAT which is the CR2032. The CR2032 falls right through the CLICK battery holder. I did check the specs on the battery size and measured the batteries I have, and they were right on.

     

  • matias (Customer)

    here is what I am seeing, I included a picture of the 2354 next to a 2032 for size comparison.20240420_23015420240420_230122son

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  • bcarlton (Customer)

    I guess tech support is your next step.

  • ADC Community_04 (AutomationDirect)

    The following is taken from the D2-BAT-1 product page.

     

    The D2-BAT-1 is a Panasonic CR2354, which can be found locally, if needed. You would need a generic CR2354 battery.

    It does not have to be the "Panasonic" brand, but it must follow the Panasonic spec. If you look at the battery profile, it kind of looks like a top hat. If it has straight sides, that will not work.

     

    Note: We have been made aware that there are some generic "CR2354" batteries that look like the Panasonic type (top hat style) but are 0.06" (1.5mm) taller then the Panasonic specification. If the battery doesn't easily insert into the holder, do not force it, you will break the PLC battery holder. Please make sure that the battery that you have is "Panasonic" or follows the Panasonic specifications.

     

    Knowledge article KB-MISC-001 has pictures to show what the differences are.

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