
WildFireDefenceSystems (Customer) asked a question.
Newby Simulator problem
Just trying to get the green tabs to light up when using Simulator, followed up the online videos but can’t get it working. Using 3.11. …..

WildFireDefenceSystems (Customer) asked a question.
Just trying to get the green tabs to light up when using Simulator, followed up the online videos but can’t get it working. Using 3.11. …..
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@Garry (Customer), @kewakl (Customer) any suggestions?
Hi @WildFireDefenceSystems (Customer)
This is a known problem with version 3.11.0.26
https://community.automationdirect.com/s/question/0D53u00005UCSBJCA5/productivity-suite-simulator-no-retentive-tags-version-311026
Please update the software to version 3.12.1.21 - This version is only for Windows 10 or 11.
If you have another version of windows then use Productivity version 3.10.2.1
These can be downloaded here:
https://www.automationdirect.com/support/software-downloads?itemcode=Productivity+Suite
I hope this helps you out.
Regards,
Garry
ACC Automation
https://accautomation.ca/series/productivity-1000-plc/
Here is a picture of Version 3.12 running on Windows 11.
Garry
ACC Automation
https://accautomation.ca/
Thanks,
I've spent hours watching videos trying to find what I've done wrong.
I uploaded 3.12... but still not working for me, it did however change the color of the Contacts when Monitor is selected.
Hi @WildFireDefenceSystems (Customer)
Have you ensured that you have transferred the program and the simulator is in RUN mode?
See the picture above.
If you can send a screenshot we can determine more.
Thank you,
Garry
ACC Automation
https://accautomation.ca/
I am not quite sure what is meant by the 'green tabs' or by the tabs 'lighting up.'
Please post pictures that highlight the issue.
What Windows OS rev?
[Edit: I will infer from your posted image in this thread that you have not put the simulator into RUN mode.]
Three things to check.