OmarR (Customer) asked a question.
I am trying to configure a ViewMarq display, but I can't find the device on the network, how do I know the actual IP address of my device?, this issue happen after I reset communications to a factory default, on my ViewMarq
If you remove power and power it back on the ip address the DHCP server sets should scroll across the display if i remember correctly. I do not remember what it defaults to if there is no DHCP server tough.
It was doing that before I reset communications to a factory default, after that I just can see the last message I downloaded to the display, I tried already power off and power up the display, it has to be a way to find the device even if you don't know the ip address.
If you know the MAC (likely on a tag somewhere on the device) you can use a variety of network scanners or a simple arp -a command will show you the arp table and you can match from there.
Have you followed the process in manual pages 4-5 through 4-8?
If so, in what way does this process fail?
[Edit: extend page range to 4-8]
You should also be able to connect to it using the serial port and set a static IP that way
Issue fixed, I think is a bug on the ViewMarq software, I just installed the software on a virtual machine instead of host and everything worked just fine.
I haven't seen it on ViewMarq but on productivity I have had problems with an antivirus software blocking the broadcast request to find productivity PLCs on the network. This may be happening here.
Issue fixed, I think is a bug on the ViewMarq software, I just installed the software on a virtual machine instead of host and everything worked just fine.