RSheets (Customer) asked a question.

Productivity 2000 [EMAIL] -send email receiving error not in help file Failed TLS handshake (-188)

I get the error

 

Failed TLS handshake (-188)

 

Tried googling, it seems like a ssl related error

 

I am using my gmail account followed AD tutorial as well as the one by Garry, i am not understanding my mistake. i also did not see another post here about this.


  • ADC Community_02 (Automationdirect.com)

    Have you turned on "allow less secure apps" in your Google settings?

     

    lessSecure

    • RSheets (Customer)

      Yes, i followed Garry's tutorial and turned that on but it did not do anything.

  • RSheets (Customer)

    Yes, I followed this tutorial as well as the Automation direct YouTube video as well, port 587 is the only option for google.

     

  • Garry (Customer)

    If you want to post your program. (Without the password) We can test it with another account.

    Regards,

    Garry

  • RSheets (Customer)

    I am communicating with automation direct support, I will let everyone know the outcome.

  • RSheets (Customer)

    Well, I feel dumb and glad I called support. The PLC clock was way off, and was causing the error. SET YOUR CLOCK!

     

    • Garry (Customer)

      Thanks for the update.

      I appreciate it.

      Garry

    • z28z34man (Customer)

      what firmware version are you on. I don't know if the p2 ever had this issue but some of the older p1 firmware had an issue that the clock would change time on its own.

      • RSheets (Customer)

        Firmware version 1.2.9.17

         

        Not sure if that's new or old...

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