
Dave Jametsky (Customer) asked a question.
EA9 email and SMTP server functions. I have tried three different SMTP servers and have had zero luck getting the email functionality of the EA9 to work. Each one gives me the same RTE-041Error. Does anyone have a recommended configuration?
Hi Dave,
RTE-041 - E-mail Connection Error %Address% - An incorrect SMTP address has been entered into the Panel Network dialog screen.
One possibility is that the DNS server is not set. I usually use the following:
Preferred DNS server - 8.8.8.8
Alternate DNS server - 8.8.4.4
Also check to see if your Default gateway IP address has been set. This will get you to the internet.
Here is a post on sending Email using the EA9.
https://accautomation.ca/c-more-ea9-hmi-series-panel-sending-email/
I hope this helps you out.
Regards,
Garry
https://accautomation.ca/series/c-more-hmi-series-panel/