adccommunitymod (AutomationDirect) asked a question.

Disable SureServo for program downloads?

Created Date: January 20,2020

Created By: NateInAlbany

**** This post has been imported from our legacy forum. Information in this post may be outdated and links contained in the post may no longer work.****

I am using the Sure Servo PRO software to configure and tune a drive. When I try to download the changes I have made to the drive I get a dialog box that says I need to disable the drive first. Is this a setting I need to adjust? Please advise..


  • adccommunitymod (AutomationDirect)

    Created Date: January 20,2020

    Created by: NateInAlbany

    I am using the Sure Servo PRO software to configure and tune a drive. When I try to download the changes I have made to the drive I get a dialog box that says I need to disable the drive first. Is this a setting I need to adjust? Please advise..

  • adccommunitymod (AutomationDirect)

    Created Date: January 20,2020

    Created by: MikeN

    Ive never used that software, but I would imagine it means turn the servo enable signal off. Usually DI1

  • adccommunitymod (AutomationDirect)

    Created Date: January 20,2020

    Created by: NateInAlbany

    That was my first thought as well. I have a selector wired up to the DI assigned to Servo Enable and off or on doesn't change the dialog. Though I have verified through the maintenance tab in the program that the switch works.

  • adccommunitymod (AutomationDirect)

    Created Date: January 21,2020

    Created by: NateInAlbany

    I had "Enable when power on " set. { "data-align ": "none ", "data-size ": "full ", "title ": "picard-facepalm.jpg ", "data-attachmentid ":127840}