
adccommunitymod (AutomationDirect) asked a question.
DirectSoft 4 (build 25) printing problems.
Created Date: June 25,2005
Created By: elevmike
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Ok I'm running WinXP. The problem is my PC freezes after clicking "ok " on the printer dialog box in DS4. I 've tried all printers. This problem occurs in "print preview " & "print ". However, there are no problems previewing or printing from any other applications, Just DS4. Either I can be patient and wait for the Task Manager to close out DS4, or simply reboot. Any Ideas??? Thanks, Mike.
Created Date: June 25,2005
Created by: elevmike
Ok I'm running WinXP. The problem is my PC freezes after clicking "ok " on the printer dialog box in DS4. I 've tried all printers. This problem occurs in "print preview " & "print ". However, there are no problems previewing or printing from any other applications, Just DS4. Either I can be patient and wait for the Task Manager to close out DS4, or simply reboot.
Any Ideas???
Thanks, Mike.
Created Date: June 27,2005
Created by: Tech Guy
Try deleting prntserv.rst in C:\Directsoft 4\Program\Bin\.
If that doesn't do it, you might try deleting program.opt in the same directory. (Note: Deleting this file will remove ALL user settings such as colors, Dataview setup, etc.)
Created Date: June 27,2005
Created by: elevmike
Wow..Thanks!
I deleted prntserv.rst as you suggested; that seems to have done it!
Thanks again... Mike