adccommunitymod (AutomationDirect) asked a question.

DirectSoft 4 (build 25) printing problems.

Created Date: June 25,2005

Created By: elevmike

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Ok I'm running WinXP. The problem is my PC freezes after clicking "ok " on the printer dialog box in DS4. I 've tried all printers. This problem occurs in "print preview " & "print ". However, there are no problems previewing or printing from any other applications, Just DS4. Either I can be patient and wait for the Task Manager to close out DS4, or simply reboot. Any Ideas??? Thanks, Mike.


  • adccommunitymod (AutomationDirect)

    Created Date: June 25,2005

    Created by: elevmike

    Ok I'm running WinXP. The problem is my PC freezes after clicking "ok " on the printer dialog box in DS4. I 've tried all printers. This problem occurs in "print preview " & "print ". However, there are no problems previewing or printing from any other applications, Just DS4. Either I can be patient and wait for the Task Manager to close out DS4, or simply reboot.

    Any Ideas???

    Thanks, Mike.

    Expand Post
  • adccommunitymod (AutomationDirect)

    Created Date: June 27,2005

    Created by: Tech Guy

    Try deleting prntserv.rst in C:\Directsoft 4\Program\Bin\.

    If that doesn't do it, you might try deleting program.opt in the same directory. (Note: Deleting this file will remove ALL user settings such as colors, Dataview setup, etc.)

  • adccommunitymod (AutomationDirect)

    Created Date: June 27,2005

    Created by: elevmike

    Wow..Thanks!

    I deleted prntserv.rst as you suggested; that seems to have done it!

    Thanks again... Mike