
adccommunitymod (AutomationDirect) asked a question.
Productivity suite and VMware workstation pro
Created Date: March 30,2019
Created By: z28z34man
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Our IT department is having us migrate over to VMware workstation and I'm having issues with the productivity suite not being able to find the CPU on the network. It works great in virtualbox and installed directly on a PC but not in a VMware VM. Internet access dose work in that VMware VM. Does anyone else have these issues?
Created Date: March 30,2019
Created by: z28z34man
Our IT department is having us migrate over to VMware workstation and I'm having issues with the productivity suite not being able to find the CPU on the network. It works great in virtualbox and installed directly on a PC but not in a VMware VM. Internet access dose work in that VMware VM. Does anyone else have these issues?
Created Date: March 31,2019
Created by: Do-more PE
Probably due to VMware not forwarding broadcast packets.
Created Date: April 01,2019
Created by: ADC_CommTeam02
Have you tried manually added a user defined connection to see if you can connect to the CPU? This is typically used when the Ethernet network would otherwise prevent the multicast browse messaging used in auto-discovery of a CPU.
Created Date: April 02,2019
Created by: z28z34man
Manually adding dose work. I am assuming I need to open up a port in VMware but am not sure how to do that and what port i need to open up
Created Date: April 02,2019
Created by: MikeN
If manual adding the IP as a connection works then likely it is VMware blocking Multicast packets across the network like they said. No manual port opening to your machine would work since it isnt really a port issue.
Though depending on how your network is set up there, you may be able to have another NIC added to the virtual machine that is connected to the machine network and does allow broadcast packets on that network. This is probably something IT should get done, as you will need broadcast packet support for various things on a machine control network. If they are breaking your functionality by not settings things up to support machine networks then you will just have problems from time to time down the line anyway. There are many industrial protocols that use both Unicast and Multicast packet types. While the PLCs wont be in virtual machines, if you want to interface between the PLCs, sensors, servos, etc and a PC for datalogging or custom application, emailing, etc then you will need to have support for the necessary packet types on your network.
Created Date: April 02,2019
Created by: ADC_CommTeam02
refer to help topic P197. It will be port 9999.
Created Date: April 02,2019
Created by: z28z34man
A colleague of mine has made some headway it has to do with antivirus software on the host computer blocking VMware. I will have to get with IT to set up filters as I don't have admin rights.