adccommunitymod (AutomationDirect) asked a question.

Modbus Server Settings Resetting on Every Open of Productivity Suite

Created Date: February 07,2019

Created By: JulesTop

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Hi, I am wondering if anyone else is having this issue. Every morning when I get into work, I open my project and the setting for 'Word Swap 32 bit tags ' in 'modbus Server Settings ' gets reset to ON... I set it to OFF, save the project, and download to the CPU... but if I forget, the first time I download to the CPU my modbus server settings get reverted. Is this a bug? Can it be investigated... not sure where the best place is to report bugs.


  • adccommunitymod (AutomationDirect)

    Created Date: February 07,2019

    Created by: JulesTop

    Hi,

    I am wondering if anyone else is having this issue. Every morning when I get into work, I open my project and the setting for 'Word Swap 32 bit tags ' in 'modbus Server Settings ' gets reset to ON... I set it to OFF, save the project, and download to the CPU... but if I forget, the first time I download to the CPU my modbus server settings get reverted.

    Is this a bug? Can it be investigated... not sure where the best place is to report bugs.

    Expand Post
  • adccommunitymod (AutomationDirect)

    Created Date: February 07,2019

    Created by: ADC_CommTeam02

    What version of the software are you using?

  • adccommunitymod (AutomationDirect)

    Created Date: February 07,2019

    Created by: ADC_CommTeam02

    I can duplicate using 3.4.1.1 of the software. I will enter trouble ticket sent over to our software development team.

    Sorry for any inconvenience this maybe causing.

  • adccommunitymod (AutomationDirect)

    Created Date: February 07,2019

    Created by: JulesTop

    I can duplicate using 3.4.1.1 of the software. I will enter trouble ticket sent over to our software development team.

    Sorry for any inconvenience this maybe causing.

    No worries, thanks for the quick review! I am also using 3.4.1.1