adccommunitymod (AutomationDirect) asked a question.

C-More EA9 12" Panel Ver. 6.30 Software - Log file error message on Screen

Created Date: August 19,2017

Created By: skyfox

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Hello All, I get a message on C-more panel every time I Boot-UP asking click ignore to continue without data logging. (SD Cards not detected) 1. I am not asking my program to log anything. (Not Tags, Not Messages (from MSG DB) , No Alarms, and events. In fact I have no Alarms or events configured as of yet. 2. In the panel settings, under panel manager "LOG " option is unchecked. This is a brand new panel. In fact I am working with two new panels but not identical programs. Only one panel is doing this. And then while the HMI program is running....it intermittently flashes the Message "RTE-002 Log Message " failed ". And also see a message that it is unable to access log text file (don't remember the message exactly) What is causing this? How do I get rid of it? Thanks!


  • adccommunitymod (AutomationDirect)

    Created Date: August 19,2017

    Created by: skyfox

    Hello All,

    I get a message on C-more panel every time I Boot-UP asking click ignore to continue without data logging. (SD Cards not detected)

    1. I am not asking my program to log anything. (Not Tags, Not Messages (from MSG DB) , No Alarms, and events. In fact I have no Alarms or events configured as of yet.

    2. In the panel settings, under panel manager "LOG " option is unchecked.

    This is a brand new panel. In fact I am working with two new panels but not identical programs. Only one panel is doing this.

    And then while the HMI program is running....it intermittently flashes the Message "RTE-002 Log Message " failed ". And also see a message that it is unable to access log text file (don't remember the message exactly) What is causing this? How do I get rid of it?

    Thanks!

    Expand Post
  • adccommunitymod (AutomationDirect)

    Created Date: August 21,2017

    Created by: HMI Eng

    Check all of your Line Trend Objects and make sure you have not checked Save Log Data

    Also, put an SD card in the slot for a little while, pull it and look at the log files. The name of the files should point you to the source.