adccommunitymod (AutomationDirect) asked a question.
Created Date: March 03,2016
Created By: CFisher_AD
**** This post has been imported from our legacy forum. Information in this post may be outdated and links contained in the post may no longer work.****
Having some trouble getting an EA9-T15CL panel to keep it's static IP address. I have a project that I can transfer to the panel...but the moment it's finished, the panel reverts back to what seems to be a "I can't talk to anybody " address scheme of 169.x.x.x and subnet of 255.255.0.0 (we want 10.1.1.x and different subnet) In other words the changed project will transfer...but the panel hops off into the wrong IP address right after and I have to re-recognize the panel and manually change the IP information to what it should be via the Panel menu or the system menu. I 've tried setting the proper information through the Panel menu as well as the system menu on the panel itself...nothing seems to "stick " beyond a project transfer. The panel also seems to reject DHCP use as we originally just told it to use DHCP but now it doesn't appear to be get an assignment that way. DHCP is setup properly on our network - there is a reservation set for the EA9 MAC, it just doesn't seem to want to grab the reservation. That's when we decided to set the IP to static. I am admittedly new to this panel, but is there a project setting somewhere that I am missing?? Should I be trying to "reset to factory " just to unscramble something that may be scrambled? Looking for any ideas - Thanks!
Created Date: March 03,2016
Created by: a agnone
So you filled out the Touch Panel Network, under Setup? Save settings is checked?
Created Date: March 03,2016
Created by: CFisher_AD
I knew it was something simple :o - thanks @a_agnone - I mentally discounted the "Touch Panel Network " for some reason...and I believe my Ethernet switch was futzing with the DHCP request. In fact, now that I think about it...it's a managed switch and may have its own DHCP server running!
I'm gonna go get some coffee and relax knowing there's someone out there more awake than me! Thanks!
Created Date: March 03,2016
Created by: Mike Nash
Don't feel too bad, I'm sure that's intuitive to lots of people, but it would appear I am not one of them... Been there, missed that too.
Created Date: March 03,2016
Created by: CFisher_AD
Having some trouble getting an EA9-T15CL panel to keep it's static IP address. I have a project that I can transfer to the panel...but the moment it's finished, the panel reverts back to what seems to be a "I can't talk to anybody " address scheme of 169.x.x.x and subnet of 255.255.0.0 (we want 10.1.1.x and different subnet)
In other words the changed project will transfer...but the panel hops off into the wrong IP address right after and I have to re-recognize the panel and manually change the IP information to what it should be via the Panel menu or the system menu.
I 've tried setting the proper information through the Panel menu as well as the system menu on the panel itself...nothing seems to "stick " beyond a project transfer.
The panel also seems to reject DHCP use as we originally just told it to use DHCP but now it doesn't appear to be get an assignment that way. DHCP is setup properly on our network - there is a reservation set for the EA9 MAC, it just doesn't seem to want to grab the reservation. That's when we decided to set the IP to static.
I am admittedly new to this panel, but is there a project setting somewhere that I am missing?? Should I be trying to "reset to factory " just to unscramble something that may be scrambled?
Looking for any ideas - Thanks!