Created Date: August 18,2015

Created by: scott.lawrence

We have an outside plant Ethernet for all PCs to access internet & email, then an internal plant network for all machines (PLCs & HMIs)

you never want your PLCs or HMIs exposed to an outside network.... use VPN from the plant internet to the plant network. Ask the plant IT guys to set this VPN up if you aren't familiar with the process or don't have admin access.

when setting up the FTP, you need to set it up in Touch Panel Network & Address Book

http://i.imgur.com/6zi4aqx.png

http://i.imgur.com/Am4JPUm.png

the IP addresses in the FTP destination are arbitrary in the screenshots

Created Date: August 19,2015

Created by: dieselvette

I don't remember dealing with the FTP server, although I know I 've used it with Filezilla on my computer to download or upload data on USB drive, pointing to the Cmore IP and port 21. In general regarding having the Cmore accessible via ethernet I always set it to have a fixed IP on the local network, and then I make sure the DHCP server (router, whatever) can't assign that address to someone else (usually can set a range of addresses the DHCP can assign to "random " clients and you want to be outside that range).

Then, I use port forwarding in the router to ensure that the Cmore gets the traffic it wants. Also, are there other devices on your network using the same ports? Not sure, but I think that could create issues. Cmore uses these ports by default:

9999 – Project Transfer

11110 – Pass Through

25 – Email

80 – Web Server

21 – FTP

11102 – Remote Access

These are all "somewhat " secure b

Created Date: August 19,2015

Created by: dieselvette

.....by means of pw protection or special protocol, and for non-critical operations I 've had them right out there on the internet for all to find, but most would prefer the HMI is on a VPN for security.

Overall I wish you good luck, I 've had a huge learning curve on this as not all routers are the same and not all ISP's are the same, but once set up the remote functions are very powerful.

Created Date: August 21,2015

Created by: Dean

I think that I'll have to delve into this a bit more. I have the C-More set to a static IP in the router configuration (called a reserved address in the Netgear configuration). I can ping it, and it shows up as a connected device, but I'm getting no joy on the FTP. I too am using the FileZilla client. I keep getting the connection refused by server error. FileZilla correctly identifies the FTP server on the C-more, but there is something that is stopping it. I 've checked and rechecked the server name, IP, user name and password, but something is blocking access.

Created Date: August 21,2015

Created by: dieselvette

...FileZilla correctly identifies the FTP server on the C-more...

Do you mean that you 're prompted for Cmore password when trying to connect and still it doesn't work?

I'm guessing you 're double-checking passwords by entering a new one in Touch Panel Network and then upload the new program, then try to connect FTP using the new pw?

One mistake I 've made is to upload a new project (to update a pw like you are) and then stick a flash drive in slot 1 and then reboot (why would a person do that, you ask? Well I wanted to make datalogging to slot 1 work) Well unbeknownst to me at the time the Cmore looks for project on flash drive first, if no flash drive present it boots from memory. How did an older version of project get on the flash drive? Well, also unbeknownst to me it's automatically copied onto flash drive if it's in the Cmore during program upload.

Created Date: August 24,2015

Created by: Dean

It was the router. This is a SOHO Netgear router. We have an SSD connected to it for shared file access inside the LAN. (Netgear calls it ReadyShare). When you set it up using the wizard, it turns on FTP to the shared volume by default, and reserves port 21 for exclusive use. We don't use the FTP function on this drive, so I turned it off, and Presto! logged in without any trouble. Didn't need port forwarding or anything.

Created Date: August 24,2015

Created by: dieselvette

Good find.

It's up to you, depending on who uses your network, but maybe you want to set up port forwarding anyway in case another device or setting change in some device uses port 21 again.

Or you could set up Cmore to use a less-popular port. Depends whether you want to maintain your own "network rules " to accommodate the Cmore or if you want to have the Cmore accommodate the network by maintaining it as using a different port.

Created Date: August 18,2015

Created by: Dean

I am trying to set up my first C-More, and first Ethernet capable HMI. My plan is to enable remote access, and FTP. Here is where I'm at.

Setting the Ethernet to DCHP, remote access works inside the plant LAN, via browser or Android App. Neither work outside of the LAN (I 've only be able to test via cellular network on my phone).

I tried to set up the C-More FTP server, both anonymous and with a login. I am unable to connect via browser or dedicated FTP software in either case from inside the LAN.

If I manually set up the Ethernet port with a known working IP/Gateway/Mask, nothing works. Not even a ping.

Pointing me to a resource where I can study up on this or any advice is appreciated.