adccommunitymod (AutomationDirect) asked a question.
Created Date: February 10,2015
Created By: ashgray13
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I'm able to remotely access my C-more when my computer is on the same network (and I'm connected by ethernet through a switch). However, when I try to access it through a firewall/router connection and open the .exe file supplied through the online C-more interface, I get a "Panel Communication Timeout " message. The C-more's configuration is as follows: IP: 192.168.1.41 Subnet: 255.255.255.0 Default Gateway: 192.168.1.1 DNS Server: 192.168.1.1 Web Server function: enabled Remote Access function: enabled IP address for local connection = same as panel IP address (192.168.1.41) IP address for remote connection with firewall/router is set to the WAN address of my router. My computer has an IP of 192.168.1.72. Can anyone spot what I'm doing wrong based on this information?
Created Date: February 10,2015
Created by: plcnut
You have to set up port forwarding in the router so that when it sees a request from that port on the WAN side, it knows to send it out to the correct device on the LAN side.
Created Date: February 10,2015
Created by: ashgray13
I wondered if it might have to do with my firewall configuration. I 've already got port 80 enabled for the web server (port 80), however, and after enabling TCP for remote access (port 11102), I'm still getting the same communication timeout. Any more ideas?
Thanks for your help!
Created Date: February 10,2015
Created by: plcnut
What is your router brand and model number?
Created Date: February 10,2015
Created by: ashgray13
So, I was looking in the wrong spot when I posted that last reply, but after attempting to configure port forwarding I'm still not getting a connection.
I use an Edge Router Lite (by Ubiquiti) with internet (WAN) to Eth0, and Eth1 and Eth2 bridged together (Br0) on a LAN. My computer is connected to Eth1, and the switch that my PLC and C-More are on is connected to Eth2. I have port forwarding configured as such:
WAN interface: Eth0
LAN interface: Br0
Original port: 443 (i question the accuracy of this)
Protocol: TCP & UDP
Forward-to Address: 192.168.1.41
Forward-to Port: 11102
I really appreciate your help!!
Created Date: February 10,2015
Created by: plcnut
Original port has to be 11102.
Created Date: February 10,2015
Created by: ashgray13
My forward-to port and address apparently need to change, since it's still not working. Sorry, I apparently need the concept explained as well as some further instruction.
Created Date: February 11,2015
Created by: plcnut
Basically, when a router receives an incoming WAN side request (aimed at it's WAN IP address), it will check for which port it is targeting, and then forward that packet on to the LAN address associated with that port.
BTW: These are software ports; not hardware.
Created Date: February 10,2015
Created by: ashgray13
I'm able to remotely access my C-more when my computer is on the same network (and I'm connected by ethernet through a switch). However, when I try to access it through a firewall/router connection and open the .exe file supplied through the online C-more interface, I get a "Panel Communication Timeout " message.
The C-more's configuration is as follows:
IP: 192.168.1.41
Subnet: 255.255.255.0
Default Gateway: 192.168.1.1
DNS Server: 192.168.1.1
Web Server function: enabled
Remote Access function: enabled
IP address for local connection = same as panel IP address (192.168.1.41)
IP address for remote connection with firewall/router is set to the WAN address of my router.
My computer has an IP of 192.168.1.72.
Can anyone spot what I'm doing wrong based on this information?