Created Date: February 15,2012

Created by: jwbaker3

The work around I have used for a non apple phone is to setup remote desktop on the phone to a pc on the network connect the c-more to the pc and view/control from the phone to the pc. I have not tried with a tablet, if the customer needs access with a non apple tablet I now use another manufactures screen, yes we need the app.

JW

Created Date: February 22,2012

Created by: Henke

"Web access 2.0 "

Koyo or whoever have done a fine job of designing these panels and of course monitoring the screens via web is a competitive feature that has to be included. But there are a couple of issues with that: (by the way we 're also using Android devices to access the web)

Screen1 is the only screen that has a jpeg accessible within a reasonable timeframe . Screen2's .jpg doesn't appear to show up for up to a minute.

For this reason we have loaded Screen1 with widgets and indicators to the point where it has reached the (arbritrary?) limit of 500 items.

Can we have a Design Engineer from the manufacturer weigh in on these issues ? Can the built-in webserver feature be given a higher priority in terms of the internal processing of screen display ? Is there a fix or workaround ? Who should we ask ? :confused:

We are buying more and more of these screens but the trends and alarms that we place on Screen2 and 3 need faster read-only access via browser. Hopefully this will get fixed with an upcoming firmware update.

Created Date: February 22,2012

Created by: Do-more PE

@Henke, the only time I have seen a difference in time to render the .jpg is if the screen is not currently visible. For currently visible screens, the .jpg renders faster because all of the information is current.

In order to render a screen that is not currently displayed, Cmore has to ask the PLC for the data. This takes time. Once Cmore has complete data for the screen, then the render takes place.

I am pretty sure that you do not want Cmore asking for all data on all screens all the time. You would be dismally sorry with the update performance with all of the data that the Cmore and PLC would have to fling back and forth.

TLDR, there is no way to make screens that are not currently displayed render faster.

Created Date: February 22,2012

Created by: Henke

That helps to explain it. I suppose that the processing capability of the screen has a limit and there's always network latency to contend with. Having some control over the jpg screenshot aspect would be a great future feature for the firmware. In other words, settable jpg resolution and/or a settable snapshot frequency would be great attributes.

Even if it wasn't an absolutely up-to-date screenshot, just knowing that it had been rendered within 1-15 seconds would be good enough. (we use static html with the REFRESH meta tag to generate updated images every 15seconds). It works OK but if anyone had any suggestions on how to improve performance they would be welcome.

Created Date: February 14,2012

Created by: jsavelesky

Hopefully this hasn't been answered somewhere already and I missed it.

I need to provide access to a growing number of C-More panels (6 at the moment, soon to be 20+) within our facility to technicians who carry tablets. The tablets are Android based so I can't use the I-Pad version of remote access. On the panels when you connect there is some verbage about creating a website. Is this the method that would be needed to interact with the panels through a web browser on an Android device? Is it even possible at this time to connect to the panels via an Android device?

I did notice in another section that there have been a number of requests for an Android version of the Remote Access App that is available for the I-Phone/I-Pad. Count me in on this request!!! I am sure there are hundreds of us out there that would put an app to good use!