adccommunitymod (AutomationDirect) asked a question.
Ethernet programming
Created Date: February 07,2011
Created By: Chris Sparky
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Hi Can any one please tell me why after downloading a new program update to the cmore via the ethernet connection on my local network I seem to loose the abillity to connect to the web server of the HMI. If I take of the power off and reset the cmore unit it works fine. Can anyone help? Cheers:confused:
Created Date: February 08,2011
Created by: HMI Eng
Does it fail just after downloading to it, or do you continue having problems?
What SW/FW version are you using?
What you describe should not be happening. It would be helpful for you to call Technical Support.
Created Date: February 08,2011
Created by: rguimond
If the HMI isn't on the same subnet as the programming computer, it may take a while for your router to recognize it once it's been reprogrammed.
Created Date: February 17,2011
Created by: jjsjeff
Hi
Can any one please tell me why after downloading a new program update to the cmore via the ethernet connection on my local network I seem to loose the abillity to connect to the web server of the HMI. If I take of the power off and reset the cmore unit it works fine.
Can anyone help?
Cheers:confused:
I 've had the same thing happen to me several times and it leaves me scratching my head.
I can download to the C-more screen a few times and then one time it will not reconnect. I 've tried closing the C-more console and reopening. Cycling the power on the touchscreen is the only way to get it to start working again. Sometimes it happens after one download and sometimes it happens after a lot more downloads. I am on the same ethernet switch as the touchscreen and at no time does the IP address change (since I 've already set the IP address to a static address.)
Created Date: February 21,2011
Created by: Chris Sparky
Still not working??
Hi
Only just looked at the forum after posting my message, been working away from the office. Im am using version 2.60 software and firmware. I still have the problem and dont think its down to the subnet. Looks like a few of us have the same problem may be there is a firmware problem with the HMI?.
Thanks for your input and I will keep you posted if I get to the bottom of the problem.:rolleyes:
Created Date: February 21,2011
Created by: HMI Eng
I sugeest contacting Technical Support so thay can get more details to help solve this issue.
Technical Support directly at: 1(800) 633-0405 or (770) 844-4200 or e-mail Tech Support .
Created Date: February 07,2011
Created by: Chris Sparky
Hi
Can any one please tell me why after downloading a new program update to the cmore via the ethernet connection on my local network I seem to loose the abillity to connect to the web server of the HMI. If I take of the power off and reset the cmore unit it works fine.
Can anyone help?
Cheers:confused: