adccommunitymod (AutomationDirect) asked a question.
Created Date: February 08,2010
Created By: skippy129
**** This post has been imported from our legacy forum. Information in this post may be outdated and links contained in the post may no longer work.****
I have a Message setup in the message database that only contains an embedded string value. The message is set to be logged (to a USB drive). When the message is triggered, it displays correctly in the Lookup Text box. However, it does not show up in the message log. The file size of the message log increases each time the message is triggered, but I can't see the message in the file. Additionally, it appears to corrupt the message log as other messages (which were logged proir to the message with the string) no longer appear in the log. Help! Edit: Using a Cmore EA7-S6M - firmware 2.53
Created Date: February 09,2010
Created by: HMI Eng
How are you viewing the data? Through ftp to the panel or pulling the pen drive and viewing on a PC...?
Created Date: February 09,2010
Created by: skippy129
I 've pulled the files off via ftp onto my pc and I'm viewing the native txt file. I even looked at it with a hex editior.
Thanks,
Created Date: February 09,2010
Created by: HMI Eng
This is typically a problem with caching and your ftp client (probably IE?)
To make sure the data is there, eject the USB pen drive and check it on a PC and open the files with Notepad. Chances are the data is there but your FTP client is not showing it.
If you are usingInternet Explorer, try finding another FTP ient to use or go into Internet Options>General Tab> Browse History - Setting> Select "Every Time I Visit the Webpage ".
Some things to keep in mind. You should use the Systems tags associated with the USB device such as SYS USB Eject, SYS USB WriteStatus, SYS USB ReadyToUse,... when removing the pen drive.
Created Date: February 09,2010
Created by: skippy129
Definitely a problem with the caching, the data is there on the thumb drive. However, I was using Windows Explorer (not IE). Any advice on what to spec for a final system FTP-wise (USB drive will not be accessible)?
Much obliged!
Created Date: February 09,2010
Created by: HMI Eng
I believe Windows Explorer uses the same settings as Internet Explorer on the PC. If you set Internet Explorer up for always updating, then ti will effect Windows Explorer.
there are a multitude of FTP Clients on the market, some free.
Mozilla has a Firefox Add-on call FileZilla.
SmartFTP is another that works well.
The FTP command spec is in the help files. If you are program savvy you can write some code to pull the files for you. Do a search in the help file for FTP commands, and select topic FTP Feature Setup. It is at the bottom of the topic.
Created Date: February 08,2010
Created by: skippy129
I have a Message setup in the message database that only contains an embedded string value. The message is set to be logged (to a USB drive). When the message is triggered, it displays correctly in the Lookup Text box. However, it does not show up in the message log. The file size of the message log increases each time the message is triggered, but I can't see the message in the file. Additionally, it appears to corrupt the message log as other messages (which were logged proir to the message with the string) no longer appear in the log.
Help!
Edit: Using a Cmore EA7-S6M - firmware 2.53