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Telephone:

1-800-633-0405  •  1-770-844-4200

Our technical support hours are from 9am to 6pm Eastern Standard Time Monday through Friday.

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Becoming an ADC community member is quick & easy providing access to additional features to include:

  • Ability to post questions & answers in the community
  • Access to all current and historical cases
  • Ability to see details, related information and be able to post updates to the case
  • Able to see updates from your assigned technical support person
  • Get e-mail notification when updates are made to your tech support case

  • Need help with an Order?

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    (770)-889-2858

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    orderinquiries@automationdirect.com

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    770-889-2858

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    770-889-7588

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