NNZ (Customer) asked a question.
CM5 event manager to send email through Stridelinx
I have a Stridelinx SE-SL3001 VPN installed at a customer location with an CM5 HMI, PLC barcode readers and vision camera connected on LAN side. The HMI is set to send an email on certain events, but I have so far not been able to get the emails to go through. Do I need specific settings for the HMI to be able to email if connected through the VPN?
We do this a lot with Red Lion HMIs and in the Stridelinx router, I am required to set up the Network > Firewall > LAN - WAN with the option to allow access to the internet, then push the config change to the router. Once that change has been made, there may be other hurdles. We use AuthSMTP for authentication which also gives us an intermediary to check for troubleshooting purposes. Rarely, we run across an ISP that blocks the most commonly used email ports, and there are a handful of other things that can block your success.
Thanks! I will give that a try. Figured I had just missed a setting somewhere.
Please let the forum know what you find.