Kevin Roman (Customer) asked a question.

P1-622 Web server very slow and not able to download log files.

Hello,

 

I have a P1-622 setup for logging to a file. When I access the webserver to download files it is very slow to browse and sometimes it stops loading and I have to refresh to load all the assets (like if it was closing connection requests from my web browser). I'm going through a router but tried connecting directly to the PLC switch and the same thing happens. Another issue is when I click the download icon it does not work, only way I can download the log files is by copying the link and opening it in another browser tab.

 

This PLC is connected to a CMore HMI with a 50ms poll time. I increased the HMI poll time, and the web server got a bit more responsive, but the HMI starts responding too slow for my liking. To me it seems the ethernet connections are getting throttled by the PLC OS. Is there any way to make it more responsive?

 

Thank you!

 

 

download errorasset not loaded


Kevin Roman likes this.
  • ADC Community_02 (Automationdirect.com)

    Thank you for bringing this to our attention. I was able to successfully reproduce the issue you described and have submitted a trouble ticket to our Productivity development team to begin their investigation.